Troubleshooting Tractor GPS – Field Guidance
Short answer
Most problems come down to four things: location permission, the phone's view of the sky, the implement width, or a subscription signed in under a different Apple ID. Start with the matching section below; if that doesn't fix it, email [email protected] and a person will answer.
Updated · Oran Dynamics
Quick fixes
| Problem | First thing to check |
|---|---|
| Map won't centre, "no GPS" | Location permission, then give it 1–2 minutes under open sky. See no GPS signal |
| Position jumps or drifts | Mounting and sky view. See GPS jumping or drifting |
| Passes don't line up | Implement width; re-set A and B on a straight stretch |
| "This iPad has no built-in GPS" | It's a Wi-Fi-only iPad; use GPS Relay or an external receiver |
| Subscription not recognised | Tap Already Purchased? with the same Apple ID |
| App closed mid-job | Open the Work Log and use the recovery banner |
| App not working at all | See app not working |
Passes don't line up
Almost always one of these:
- The active implement's width is wrong, or the wrong implement is selected.
- A and B were set on a stretch that wasn't straight. Clear the line and set it again.
- GPS drift over a long job. Use the recentre button to shift the pattern back onto your current pass.
Subscription
- Not recognised: tap Already Purchased? on the paywall, signed in with the Apple ID you subscribed with.
- Cancel: iOS Settings → your name → Subscriptions → Tractor GPS → Cancel Subscription. Bought on our website? See the refund policy.
Still stuck?
In the app, Settings → Contact Support opens an email with diagnostics attached, or email [email protected]. The full user guide covers every screen.
- GPS jumping or drifting Why the position jumps or drifts on a phone GPS in a tractor, and how to fix it: mounting, sky view, settling time, recentring the line, and when you need an external receiver.
- No GPS signal, or the map won't centre on me Fix 'no GPS', a map that won't centre, or a blank satellite map in Tractor GPS – Field Guidance: location permission, sky view, Wi-Fi-only iPads, and fields with no mobile signal.
- Tractor GPS – Field Guidance not working on iPhone Step-by-step fixes when Tractor GPS – Field Guidance won't open, freezes, loses a job or doesn't recognise your subscription, plus how to reach a person.
- Is this the official Tractor GPS – Field Guidance app? How to make sure you have the official Tractor GPS – Field Guidance app by Oran Dynamics Ltd: the App Store seller, app ID, icon, price and the only places we sell it. There is no Android version.
- Is there an Android version of Tractor GPS – Field Guidance? No. Tractor GPS – Field Guidance by Oran Dynamics is iPhone and iPad only. Apps on Google Play using a similar name are not ours. Here is what Android farmers can do instead.
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